AI Refrigerated Showcase

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A smart store withAI refrigerated showcaseetc. as trials was opened.

On October 28, Trial Company (Fukuoka City), a subsidiary of Trial Holdings, introduced IoT devices and AI technology to provide a new purchasing experience and enable efficient operation of theSuper Center Trial Miyata Store” (Miyawaka, Fukuoka Prefecture) was opened. In addition to the self-developedsmart shopping cart,” 18 “AI refrigerated showcases,” which will be installed for the first time in stores, will be installed, and the company will be equipped with the most advanced equipment in its history.

The store opened in July 2021 as a place for demonstration experiments of theRemote Work Town Musbu Miyawakaproject, a town development centered on retail DX promoted by industry-government-academia collaboration. We will proceed with demonstration experiments of retail tech and IoT devices developed at the device development centerTrial IoT Labsuch as smart shopping carts andMUSUBU AIthat creates a retail AI mechanism in collaboration with business partners.

In the store, about 200 “smart shopping cartsdeveloped in-house, about 200 “retail AI cameras”, about 120 “digital signagewill be installed, and a refrigerating caseAIequipped with an AI camera and sensor will be installed. 18 “refrigerated showcaseswere installed.

The AI refrigerated showcase is a replacement for the product shortage status that the staff visually confirmed with AI cameras and sensors. In addition, an LED was installed on the case so that even foreign staff who are not good at Japanese can intuitively understand it, so that the color can tell when a shortage occurred.

In addition, thesmart shopping cart,” which operates about 5,000 units at 47 stores nationwide, has a mechanism that allows customers to read barcodes with the attached scanner and pass through the gate to complete cashless payment. The company says that it will significantly reduce the waiting time for cashiers and save labor in store operations.

In addition, the tablet terminal attached to the cart is also equipped with a function to display recommendations according to the scanned product and to distribute coupons that can be used on the spot.

In addition, we have introducedretail AI camerasanddigital signagethat monitor product shelves, analyze customer flow lines, and optimize operations.

According to the company, about 80% of shopping at real stores isunplanned purchasesthat purchase products that were not planned before entering the store. Therefore, the company promotes matching between products and customers by utilizing these technologies under the theme ofmedia conversion of real stores”. The company plans to improve the shopping experience.

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